Privacy Policy

privacy policy

Privacy Policy

Welcome to our Privacy Policy page. The data controller for our sites is Falcon, Professional Security and Training, LLC located in Leesburg, VA, USA. The Data Protection Department teams is responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us”.

Data we collect may be transferred to, stored and processed in any country or territory where one or more of our Falcon, Professional Security and Training LLC agencies. While other countries or territories may not have the same standards of data protection as those in your home country, we will continue to protect personal data that we transfer in line with this privacy policy.

Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure similar protection and put in place at least one of these safeguards:

  • We will only transfer your personal data to countries that provide an adequate level of protection for personal data.
  • We may also use specific approved contracts with our service providers that are based in countries outside the EEA. These contracts give your personal data the same protection it has in the EEA.
  • Where we use service providers in the United States, we may transfer personal data to them if they are part of the Privacy Shield scheme. This requires them to provide a similar level of protection of your personal data to what is required in the EEA.

If you are located in the EEA, you may contact us for a copy of the safeguards which we have put in place for the transfer of your personal data outside the EEA.

What personal data we collect and why we collect it

When you sign up for our services and when you browse our sites your personal data is collected. Your information is recorded to provide you with the specific services you sign up for, such as sending out subscriptions. Your personal data is used for related internal administrative purposes – such as our accounting and records – and to make you aware of any changes to our services.

The data is saved through our sites and apps for a number of purposes:

  • To better understand what your interests and preferences are
  • To improve our marketing by making it more relevant to your interests and preferences. 
  • To ensure that our sites and apps are safe and secure and used in line with our terms of use.
  • To comply with applicable laws and regulations.

The personal data we collect when you submit information in our contact forms is:

  • name
  • company name
  • email address
  • home address
  • photograph, if you add one to your profile page
  • phone number
  • website

We will not collect information about your race, political opinions, religion, health or sexual orientation. Only if you have chosen to provide that information to us.

Comments

When visitors leave comments on the site we collect the data shown in the submission form. We also collect the visitor’s IP address and browser user agent string to help spam detection. When you post information on a discussion board or comment publicly on an article on one of our sites, the information you post and your username are publicly accessible. This information is public online and collected by other people. We are not responsible for the way these other people use this information. When contributing to a discussion, we strongly recommend you avoid sharing any personal details. For instance, information that people can identify you directly such as your name, age, address and name of employer. We are not responsible for the privacy of any identifiable information that you post in our online community or other public pages of the site.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect only the data that you are submitting freely in our secure forms. As a security company, we would like to know who are our future clients before providing our services. We use encryption for our contact forms and only our data protection officers can read the content.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, additional third-party tracking, and monitor your interaction with that embedded content. Our system may collect data including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data with other people or organizations that are not directly working with us except:

  • We may share your data with other organizations that provide services on our behalf. Dealing with online payments and other forms of payment processing, ie credit card transactions and preventing fraud.
  • We may reveal your personal data to any law enforcement agency, court, regulator, government authority or other organization. Therefore, to meet a legal or regulatory obligation, or otherwise to protect our rights or the rights of anyone else.
  • We may reveal your personal data to any other organization that buys our business.
  • Or we transfer all, of our assets to a business.
  • We will use reasonable efforts to try to make sure that the organization we transfer your personal data to uses it in line with our privacy policy.
  • Any organizations which access your data in the course of providing services on our behalf, will be governed by strict contractual restrictions.
  • We will make sure that they protect your data and keep to all data privacy laws that apply. We will also audit these service providers to make sure that they meet our standards. Your data will not be shared with anyone else or for marketing purposes unless we have your permission to do this.

How long we retain your data

We keep your personal data for only as long as we need to. Your personal data is kept based on what we are using it for as set out in this privacy policy. For example, we may need to use it to answer your queries about a product or service and as a result, may keep personal data while you are still using our product or services.

We may also need to keep your personal data for accounting purposes, for example, where you have bought a service. If we no longer need your data, we will delete it or make it anonymous. We will remove all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, we will delete it. However, when you unsubscribe from marketing communications, we will keep your email address to ensure that we do not send you any marketing in the future.

What rights you have over your data

You can contact us with regard to the following rights in relation to your personal data:

  • If you would like to have a copy of the personal data we hold on you or if you think that we hold incorrect personal data about you, please write to the Data Protection Officer at Falcon, Professional Security and Training LLC at our email dataprotection@falcon-security.us.
  • We will deal with requests for copies of your personal data or for correction of your personal data within one month. If you repetitively send requests or if you have made a large number of requests, it may take us longer.
  • We will let you know if we need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly non-true, repetitive or excessive.
  • Where applicable, you may also have a right to receive a machine-readable copy of your personal data.
  • You also have the right to ask us to delete your personal data or restrict how we use it. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will set out for you in response to your request. Therefore, where applicable, you have the right to object to the processing of your personal data for certain purposes.
  • In line with our privacy policy, If you do not want us to use your personal data for marketing analysis, you can send us a written request.

If you want to make any of these requests, please contact our Data Protection Department at dataprotection@falcon-security.us.

We may need to request specific information from you to help us confirm your identity.

How we protect your data

In line with our privacy policy, we have implemented appropriate technical and organizational controls to protect your personal data against unauthorized processing and against accidental loss, damage or destruction. You are responsible for choosing a secure password when we ask you to set up a password to access parts of our sites or apps. Keep this password confidential and you should choose a password that you do not use on any other site. Do not share your password with anyone else, including anyone who works for us. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

What data breach procedures we have in place

We have a Firewall and Anti-virus systems that are monitoring and protecting 24/7/365 our website.

If you have any questions about how we use your personal data or if you have a concern about how we use your personal data, please contact the Data Protection Officer at our email dataprotection@falcon-security.us.

Finally, complaints will be dealt with by the Data Protection Manager and we will respond to you within 30 days.